Madrasati is the official digital education platform of the Ministry of Education in Saudi Arabia, accessible via schools.madrasati.sa. It serves as the primary interactive environment where teaching and learning physically happen online: hosting virtual classrooms via Microsoft Teams, digital lessons, homework, and exams, alongside school visit requests and direct messaging, while the Noor System handles official student records and administrative data. This updated guide covers everything you need to know about the Madrasati platform, including account recovery via Tawakkalna, technical support, and the key services provided to students, parents, and teachers.
What is the Madrasati platform?
An integrated digital learning environment launched by the Ministry of Education to deliver lessons, activities and assessments online. It gives every student a personal account, live and recorded classes, enrichment content, and tools for homework and tests — accessible from a computer or phone. It's used across government schools in Saudi Arabia and many private schools affiliated with the Ministry, and it works hand in hand with the Noor system.
Goals of Madrasati
Deliver lessons through virtual classrooms, live or on demand.
Provide digital and enrichment content for every grade and subject.
Manage assignments, quizzes and exams online.
Track student participation, attendance and progress.
Support blended learning that combines in-class and remote study.
Give teachers ready tools to prepare, teach and assess.
Madrasati services for students
Attend live virtual classes and watch recorded lessons.
Access digital lessons, enrichment materials and a question bank for self-study.
Submit assignments and sit quizzes and exams online.
Follow the weekly plan, participation points and academic progress.
Teachers' Rooms for Q&A: The platform provides a dedicated space for students to ask questions and receive academic guidance from their teachers outside live class hours.
Homework Submission and Virtual Classes:
Assignment Types: Students can complete auto-graded questions, text responses, or upload solution files (PDFs/Images).
Submission Confirmation: Clicking "Submit Homework" changes the status to "My Answers," confirming delivery to the teacher.
Teams Attendance: Student attendance in virtual classrooms automatically syncs between Madrasati and Microsoft Teams once the student joins the live session.
National Standardized Exams (NAFEZ): The platform hosts national benchmark tests for specific grade levels in coordination with the Education and Training Evaluation Commission, notifying students of scheduled exam windows.
Madrasati services for parents
Following the child's learning
See the schedule, attendance, assignments and participation, and keep up with the student's day-to-day progress.
Supporting study at home
Help the student reach lessons, enrichment content and the question bank, and make sure assignments are submitted on time.
Staying in touch with teachers
Follow teachers' notes and feedback and keep track of the student's performance.
School Visits and Learning Pathways:
Booking Visits: Parents can request school appointments (in-person or virtual) and track visit approvals directly.
Enrichment Pathways: Track tailored learning pathways assigned by teachers to boost student skills or address learning gaps.
Madrasati services for teachers and administration
Teachers run virtual classes, publish lessons and enrichment content, set and grade assignments and exams, record participation and attendance, and generate progress reports; schools organise timetables, monitor delivery, and support teachers and students on the platform.
How to sign in to Madrasati
Go to the Madrasati portal.
Sign in with your Microsoft / Office 365 account (username usually ends with @moe.gov.sa).
Enter your password to open your dashboard.
Student and teacher accounts are created from the data in the Noor system. If you forget your password, reset it through the account-recovery tools the Ministry provides.
Troubleshooting and Account Recovery:
First-time Credentials: Retrieve your username and initial password via the Tawakkalna App or Tawakkalna Web under "Educational Platforms Services".
Technical Support: If your account is inactive or children are missing, contact the Ministry of Education support center via the unified number (19996) or open a ticket through the portal.
How to get started as a new student
Get your Madrasati account details (issued via Noor by the school).
Sign in with your Microsoft / Office 365 account.
Open the schedule and join your virtual classes from the timetable.
Explore lessons, enrichment content and the question bank, and start submitting assignments.
Before enrolling in a new school and getting a Madrasati account, you can browse and compare schools in Saudi Arabia and check school fees by city on Mdares Ai.
Devices & requirements
Madrasati works on a computer, tablet or phone with a stable internet connection and an up-to-date browser; virtual classes run through Microsoft Teams, which can be used in the browser or via the app. Keep your Microsoft / Office 365 login details safe, since they're your key to every service.
Madrasati vs. Noor vs. Mdares Ai
Platform | Use |
|---|---|
Madrasati | E-learning: virtual classrooms, digital lessons, assignments, exams |
Running the education process: registration, results, attendance, official data | |
Discovering & comparing schools: fees, curricula, facilities, reviews — before you choose |
In short: use Mdares Ai to choose the right school, Noor to complete registration and government services, and Madrasati for day-to-day teaching and learning.
Madrasati App and Digital Safety
Mobile Application: The "Madrasati" app is available on App Store and Google Play for mobile tracking of notifications, schedules, and assignments.
Privacy & Accessibility: Capturing or sharing virtual classroom recordings is prohibited. The platform also provides dedicated accessibility tools for visually impaired students.
Tips for getting the most out of Madrasati
Join virtual classes on time and keep your participation up.
Use the enrichment content and question bank to review and prepare.
Submit assignments before their deadlines and check teachers' feedback.
Keep your Microsoft / Office 365 login details safe.
FAQ
Is Madrasati free?
Yes — all core learning services are free for students, parents and teachers using their official accounts.
How do I get a Madrasati account?
Accounts are created from your data in the Noor system; your school provides the login details.
What's the difference between Madrasati and Noor?
Madrasati is where teaching and learning happen (classes, assignments, exams), while Noor manages registration, official results and administrative data. The two are linked.
Do all schools use Madrasati?
Government schools rely on it, and many private schools affiliated with the Ministry use it too.
How do I retrieve my username or password for the Madrasati platform?
You can retrieve your username and password via the Tawakkalna App or Tawakkalna Web by navigating to "Educational Platforms Services", or by contacting your school administration to reset your account.
What should I do if lessons or the class schedule do not appear on Madrasati?
If the schedule does not appear, it means the school has not yet created the schedule or linked the student to their class. You should contact the student advisor or the school administration to link the student via the Noor System.
Is attending the lesson via Microsoft Teams sufficient to prove attendance?
Yes, Microsoft Teams is automatically integrated with the Madrasati platform. As soon as the student joins the live session and the teacher records their details, attendance is logged automatically on the platform.
How can a parent communicate with the subject teacher or school administration via the platform?
Parents can communicate using the "Inbox" option to send a direct message to the teacher, or submit a request to "Book a School Visit" (in-person or virtual) through the parent account on the platform.
Conclusion
The Madrasati Platform serves as the interactive core of digital education in Saudi Arabia, combining virtual classrooms via Microsoft Teams, homework and exam management, and daily academic tracking for students, parents, and teachers. Operating in seamless integration with the Noor System—which handles official records and enrollment—Madrasati also ensures easy access and account recovery through the Tawakkalna App and unified technical support (19996).
If you are selecting a new school for your children, start by discovering and comparing accredited schools while verifying their licensing on the Mdares Ai platform. Once decided, complete official enrollment via Noor to receive your child's Madrasati credentials and launch a safe, successful educational journey.